BLACK CREEK PRIMITIVES
THIS WILL BE THE LAST MEMO YOU WILL RECEIVE. THIS IS A BUSINESS.
YOUR ORDER WILL GO OUT AS STATED. I'M SURE THERE ARE ALOT OF FOLKS HAVING SHOWS THAT HAD PLACED ORDERS BEFORE YOU. YOU SEEM TO EXPECT ME TO STOP EVERYTHING AND SEND YOURS ASAP. LETS SEE THAT MEANS FIVE OTHER PEOPLE AHEAD OF YOU WILL NOT GET THERE ORDERS EITHER. PLEASE DON'T BE SO MEAN. YOUR ORDER WILL BE MAILED OUT ON 9-29-11
THANK YOU,
BLACK CREEK PRIMITIVES (CSR)
--- On Mon, 9/26/11, Tammy Closson
From: Tammy Closson
Subject:
To: "Janice Hough"
Date: Monday, September 26, 2011, 10:27 PM
This was the message I recieved from you on Friday September 16th, saying it would be shipped Monday the 19th, and that it was ready so now your telling me it's not even made the order was placed the money order was mailed 8-23 and you said you recieved it that Friday but due to the hurricane you had to get out, then I recieved my second order but not the first I'm trying to be understanding that the orders got mixed up but you stated you would mail it Monday (see below) now I ewill not have it in time to do what I wanted with it for the show and you don't seem to care.
----- Original Message -----
From: Janice Hough
To: Tammy Closson
Sent: Friday, September 16, 2011 7:47 PM
Subject: Re: Re:
Tammy, I am so sorry . It seems having two of your orders together confused me and I just forgot one it seems. I will get them to you. It will Monday before I can mail them.. I'm getting you a box ready now. I honestly thought I mailed them to you since this order was placed before the one you just got. You should get your order sometime this week. Thanks, Janice
--- On Fri, 9/16/11, Tammy Closson
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.1809 / Virus Database: 2085/4520 - Release Date:
Wow what a confusing mess , sounds like someone is not very organized but ...life does happen!
ReplyDeleteDoes sound very confusing to me too!
ReplyDeleteWhen I receive orders I like to get them shipped within 2 days, I feel that is good business practice. I really don't think you sounded mean, whom ever wrote that email sounds mean, besides you are the customer and she should remember that. Hope you get your order soon!
Prim Blessings
Robin
I agree with Robin.
ReplyDeleteI stopped following Black Creek Primitives blog for my own reasons, some time ago. I've never done business there. But I do hope you at least get your orders.
I just reread it all again. The first email doesn't make a lot of sense. How can someone forget an order? And how can they not know if they didn't send something? I have problems with memory myself, but I also write things down and am very thorough. A business needs to be thorough. I think the second email to you was a little too rude. And was it really sent in all caps? That signifies yelling and makes the email that much more rude.
ReplyDelete